Rachel Grossman

Rachel Grossman is an experienced UX professional with a strong background in user experience research and design. At Amazon, from March 2022 to March 2025, Rachel held the position of Senior UX Researcher III and previously served as UX Researcher II. Prior experience includes working at CVS Health as a Senior UX Designer, leading cross-functional teams to enhance product strategies, and at Blue Cross Blue Shield of Michigan as a Service Designer, focusing on building design culture through collaboration workshops. Additional roles include Senior Consultant, UX Strategist at Booz Allen Hamilton, where Rachel developed user interfaces for critical systems, and UX Designer, Information Architect at Publicis Sapient, responsible for significant web improvements. Rachel holds a B.A. in English Language and Literature from the University of Michigan and a Master's in Social Research / Eurasian Studies from the European University at St. Petersburg.