Rebecca Lenehan is a seasoned professional in service design and program management, with extensive experience in the telecommunications and e-commerce industries. Rebecca began her career at Orange and EE, where roles included Critical Faults Analyst and Senior Service Design Manager, focusing on process improvement and customer experience. Subsequent positions at eBay advanced Rebecca's expertise in global customer experience and operations management, culminating in a leadership role overseeing business planning and operations. Currently, Rebecca serves as a Senior Program Manager at Amazon, responsible for defect reduction and enhancing seller experiences worldwide. Academic credentials include a BA in Specialist History from York St. John College.
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