Sam Dockery

Sam Dockery is an experienced System Administrator at Illinois State University since January 2018, responsible for managing system security, developing standard operating procedures, and overseeing system resources. In addition to technical roles, Dockery serves on the ITSM Advisory Committee, ensuring effective governance of IT services and processes. Previous positions include Assistant Director of Client and Endpoint Services, where responsibilities included providing technology support and managing cybersecurity resources. Dockery's career began as a Lead Student Technician and progressed through various IT support roles. Educational qualifications include a Master of Science in Management Information Systems and multiple graduate certificates from the University of Illinois Springfield, along with dual Bachelor's degrees in Accounting and Business Information Systems from Illinois State University.