Saurabh Arora is an experienced professional currently serving as Director of Retail Business Services Store Operations at Amazon, where responsibilities include leading a global team focused on Retail Efficiency and Paid Selling Partner Services. Saurabh's career at Amazon spans numerous roles, including Director of HR and Senior Manager of Operations, where Saurabh has overseen talent management, operational efficiency, and fulfillment processes across several urban fulfillment centers in India. Prior to Amazon, Saurabh held positions at Cisco and Aricent, contributing to significant product developments and team leadership. Saurabh holds an MBA in Operations and Strategic Management from Purdue University and a degree in Electronics and Electrical Communication from Punjab Engineering College.