Shazia Begum

Shazia Begum is an experienced customer service professional with a strong background in virtual support and client relations. Currently working as a Virtual Customer Service representative at Amazon since June 2023, Shazia previously served as a Customer Support Executive at Acko from November 2022 to June 2023, where responsibilities included managing inbound calls for health and auto departments and resolving customer issues using various databases. Additionally, Shazia has experience as a Sales and Marketing Specialist at Sernexuss Immigration. Shazia holds a Bachelor's degree in Information Technology from BTL Institute Of Technology.