Vincenzo Arzedi is a Customer Service Operations Manager with 13 years of experience in the customer care and contact center environment. They have successfully managed inbound, outbound, back office, and helpdesk teams, focusing on maximizing customer satisfaction and achieving company goals. Vincenzo held various leadership positions, including team leader at Telecontacting Srl, supervisor at Gilla Srl, and operations manager at Amazon, where they coordinated contact center operations for multiple regions. Currently, Vincenzo is pursuing a degree in economics from Università degli Studi di Cagliari.
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