Zoe Zou

Zoe (Xiaolin) Zou is a Principal in Innovation, Customer Experience, and Business Trends at Amazon, a position held since 2024. Previously, Zoe served as a Senior Manager at Bain & Company, where they led project teams focused on strategy, business growth, and performance improvement across retail and consumer products in Southeast Asia, Australia, and New Zealand. Zoe began their career as a Quality Assurance Project Manager Intern at Uber in 2017 and has an extensive educational background, including a Bachelor’s degree in Finance from Peking University and dual Master’s degrees in Finance from Shanghai Jiao Tong University and an MBA from the Wharton School of the University of Pennsylvania.