Attia Ahmed

Attia Ahmed currently serves as Billing Operations Manager at Amber since July 2024, following a diverse career in billing and customer service roles. Prior positions include Billing Team Lead and Customer Service Team Lead at Insite Energy, and Customer Care Consultant at Coloplast. Attia began in the industry as a Payments Processing Facilitator at Wave Utilities, contributing to account reconciliations and payment allocations. Previous experience includes a Contact Centre Agent position at Anglian Water Business and a TV Technical Agent role at Sky, where leadership skills were developed. Attia’s early volunteer work includes supporting vulnerable adults at SOVA Healthcare and Scope. Attia holds a Bachelor of Applied Science in Criminology from Sheffield Hallam University, completed in 2014.