Josh Lee

Customer Success Manager - Strategic Accounts at Ambient.ai

Josh Lee is an accomplished professional in customer success and account management, currently serving as an Enterprise Customer Success Manager at Writer since June 2025 and previously as a Customer Success Manager for Strategic Accounts at Ambient.ai. With a strong background in senior roles at Amplitude, Findem, Pendo.io, and Glassdoor, Josh has consistently focused on driving software adoption, reducing client churn, and managing client relationships effectively. Josh’s career began as an Associate Account Executive at Yelp and includes experience as a Customs Compliance Assistant at Gate Gourmet, demonstrating versatility across various industries. Josh holds a Bachelor of Arts degree in Legal Studies from the University of California, Santa Cruz.

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