Ambulance Victoria
Laura Cooke currently serves as a Contact Performance Specialist at Ambulance Victoria since November 2023. Prior to this role, Laura held multiple positions at illion from December 2020 to November 2023, including Customer Service Manager and Client Services Team Lead. Laura's extensive experience in the customer service sector began at Australian Clinical Labs, where Laura worked as a Call Center Supervisor from October 2010 to December 2020.
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