Bs-Slp Nicole Hansen Mag Bsn, Rn

Director Of Client Success at AMC Health

Nicole Hansen has a diverse work experience in the healthcare industry. Nicole'smost recent position was as the Director of Client Success at AMC Health, starting in April 2023. Prior to that, they worked at doxy.me - telemedicine for all as the Senior Telehealth Success Manager and later as the UX Innovation Manager, where they provided consulting services and supported product development and growth strategies. Nicole also has experience as the Business Development and Transitional Care Manager at MUSC Health at Home by BAYADA, where they focused on developing partnerships and enhancing collaboration within the healthcare system. Before that, they worked at BAYADA Home Health Care as the Transitional Care Manager and Client Services Manager, where they played a key role in driving growth and managing client care. Nicole also has experience as a Graduate Intern at William Way Community Center and as a Front Office Manager at Anderson Podiatry Center. Nicole started their career at Planned Parenthood of the Rocky Mountains as an Advanced Health Center Assistant.

Nicole Hansen holds a Master of Arts (MA) degree in Gerontology from the University of Northern Colorado, which they obtained in 2011. Nicole also has a Bachelor of Science (BS) degree in Audiology and Speech Language Pathology from the same university. In addition, they hold a Bachelor of Science (BS) degree in Registered Nursing/Registered Nurse from Thomas Jefferson University.

Nicole has also obtained certifications in their field. Nicole is a Certified Customer Success Manager (CCSM) Level 1, obtained from SuccessHACKER in July 2022. Nicole also holds a UX Certification from the Nielsen Norman Group, obtained in January 2022.

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Timeline

  • Director Of Client Success

    April, 2023 - present