Gaurav Hooda has extensive experience in the telecommunications and IT services industry, beginning as a Software Engineer at Samadhan Systems (Pvt.) Ltd. from May 2008 to March 2009, before progressing to analyst positions at TELUS International (January 2010 - May 2011) and Amdocs (May 2011 - May 2012), where responsibilities included operations support for T-Mobile and managing transitions between onshore and offshore teams. Gaurav has held leadership roles such as Service Delivery Manager and Group Lead, overseeing project delivery, stakeholder communication, and the establishment of operational strategies and teams, notably for clients including Vodafone and AT&T. Advanced education includes a Bachelor of Commerce from Delhi University, an APGDCA in Computer Science from the Centre for Development of Advanced Computing, and a Master of Science in Computer Science from Maharshi Dayanand University.
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