SSHASHANK WAALIA is an IT Disaster Recovery Manager and Business Continuity specialist currently positioned at Amdocs, where they lead disaster recovery and IT asset management initiatives. Previously, they served as a Technical Lead at Lowe's India and HCL Technologies, honing skills in resource and process management within IT Service Management (ITSM) teams. SSHASHANK holds a Master of Science in Computer Software Engineering from Birla Institute of Technology and Science, Pilani, and possesses certifications in Scrum and ITIL. Their expertise encompasses people management, incident and change management, and the implementation of IT asset management processes.
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