Anshuman Singh

Anshuman Singh is a seasoned professional with extensive experience in product management and strategic planning, currently serving as the Managing Director of Customer Experience Digital Transformation at American Airlines since August 2013. In this role, Anshuman leads the strategic vision for digital customer experiences, overseeing product management for shopping, selling, and servicing touchpoints, as well as digital channel insights. Previous positions at American Airlines include Director of Shop, Buy and Ancillary Product Management and Senior Manager of Ancillary Strategy. Anshuman's early career includes significant roles at The Smart Cube and Evalueserve, where skills in competitive landscaping, market sizing, and account management were developed. Anshuman holds an MBA in Strategy and Marketing from Georgetown University McDonough School of Business and a B.Tech. in Civil Engineering from Jamia Millia Islamia.