Nicholas Boedecker

Nicholas Boedecker has extensive experience in technical support and system administration, having worked in various roles in the IT field. With a background in computer networks and cybersecurity, Nicholas has served as a Help Desk Coordinator, Technical Support Specialist, and an Information Technology Operations Manager. Nicholas's responsibilities have included providing tier 1 and 2 technical support, maintaining client network infrastructure, and ensuring efficient allocation of help desk resources. Nicholas has also demonstrated strong customer service skills through their experience in communication center representative roles.