Kelly Grandy has extensive experience in contract management and membership operations within the insurance services sector. Currently serving as the Contract Management Lead at The American Association of Insurance Services (AAIS) since March 2011, Kelly is responsible for implementing and maintaining the contract management system while defining governance protocols. As the previous Membership Operations and Billing Lead, Kelly successfully executed process improvements and led the annual billing process. Additionally, Kelly has managed the overall membership experience as a Member Relations Manager, providing advisory support to member companies. Prior roles include Inventory Program Manager at Avnet Technology Solutions and Marketing Segment Specialist at Nokia. Kelly holds a Bachelor of Arts in Economics from the University of Illinois Urbana-Champaign.
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AAIS (American Association of Insurance Services)
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The American Association of Insurance Services (AAIS) is a Member-owned, non-profit national insurance advisory organization that provides specialized services to property/casualty insurers. More than 700 P/C insurers of all sizes throughout the U.S. use policy forms and/or rating information provided under more than 34 AAIS programs of personal, commercial, agricultural, and inland marine insurers. Long-known for its industry-leading inland marine and commercial output programs, AAIS in recent years has set new standards for innovation in agricultural property and liability coverage, and led the way in introducing the first advisory organization plan for rating homeowners policies by peril. In addition, AAIS is one of two licensed statistical agents operating nationally that collects P/C statistical information for meeting regulatory requirements and for developing loss costs for use in rating policies. In 2013, AAIS made a substantial new departure by launching its "Underwriting Platform," a cloud-based application for underwriting and rating policies and capturing information during the quote process. "UP" has been developed to support AAIS's industry-leading Commercial Output Program and key classes of its Inland Marine Guide. In coming months and years, it will be deployed to support all AAIS programs. AAIS was created in the mid-1970s as the successor organization to a former inland marine rating bureau and continues to operate under a commitment to preserve competition in bureau services for P/C carriers. AAIS is currently led by Edmund J. Kelly, president and CEO, who came to AAIS in 2012 after years of experience in organizations that provided professional liability and property catastrophe insurance.