Kelly Grandy has extensive experience in contract management and membership operations within the insurance services sector. Currently serving as the Contract Management Lead at The American Association of Insurance Services (AAIS) since March 2011, Kelly is responsible for implementing and maintaining the contract management system while defining governance protocols. As the previous Membership Operations and Billing Lead, Kelly successfully executed process improvements and led the annual billing process. Additionally, Kelly has managed the overall membership experience as a Member Relations Manager, providing advisory support to member companies. Prior roles include Inventory Program Manager at Avnet Technology Solutions and Marketing Segment Specialist at Nokia. Kelly holds a Bachelor of Arts in Economics from the University of Illinois Urbana-Champaign.
