Mouaad Jaani

Mouaad Jaani is a Digital Marketing Specialist at AASHTO, bringing a diverse background in customer support and public relations. Prior experience includes serving as an Escalation Resolution Associate and Selling Partner Support Associate at Amazon, where Mouaad resolved complex customer issues and supported selling partners. At Old Dominion University, Mouaad worked as a Public Relations Specialist and Social Media Coordinator, successfully managing newsletters and social media campaigns that significantly increased engagement. Mouaad also gained experience as a Media Relations Intern at Virginia State University and held an Administrative Assistant role, providing essential support and management in various capacities. Education includes a Bachelor's degree in Mass Communication/Media Studies from Old Dominion University.