Welcome to American Auto Shield!

Our Vision: The first choice for service contracts.

Our Mission: Be recognized as the driver for innovation in our industry by delivering products and an experience our customers value.

Founded in 2002 and headquartered in CO, we specialize in 3rd party administration, providing nationwide coverage and claims services for vehicle and home service contracts offered through dealers, agents, direct marketers, membership organizations and lenders. Our expertise, complemented by our strategic partnerships, allows us to develop and deliver products that provide superior coverage and service.  

 

Automotive

American Auto Shield

Ted Terry

Brett Vervalin

Chase H.

Molly Vancil

Brian Coleman

Tyler Paeplow

Charles Lenfest

Jeff Junak

The Customer Support Team at American Auto Shield is dedicated to delivering exceptional service and support to customers navigating their service contracts. Comprised of specialists, representatives, and trainers, the team focuses on addressing inquiries, processing claims, and providing guidance, ensuring a seamless customer experience that aligns with the company’s mission of innovation and value in the industry.

Customer Support Team

Analysis and Business Operations

Data and Analytics Team

Customer Support Team

About

Team members

Other teams at American Auto Shield

Analysis and Business Operations

Data and Analytics Team