David Nigro is the Chief Risk Officer of American Express and American Express National Bank (AENB), as well as head of the Global Risk and Compliance organization. He is also a member of the American Express Executive Committee, which develops the company’s strategic direction and determines its key policies.
As Chief Risk Officer, David is responsible for overseeing the company’s risk profile, ensuring safety and soundness, and maintaining the company’s control and compliance environments. He leads the teams that provide independent critical oversight and governance of enterprise risks. As part of these responsibilities, his teams also manage regulatory exams end-to-end along with the Global Privacy Program.
Previously, David was Chief Credit Officer for the U.S. Consumer business and EVP of Credit and Fraud Risk Capability responsible for risk management for U.S. Consumer Services. David has extensive experience in managing through business cycles and market discontinuity with a deep understanding of the consumer and small business lending industry. He led the enhancement and expansion of the company’s Financial Relief Programs globally and played a key role in delivering best-in-class credit performance both before and during the COVID-19 pandemic.
David started his career at American Express in 1988 as part of the U.S. Consumer Finance business analysis team and has served in various leadership roles of increasing importance across the finance, credit, fraud and risk management organizations globally.
David earned a Master’s in Business Administration in Finance from NYU and a Bachelor of Science in Business Administration from Villanova University. David currently lives in New York with his wife and their two daughters.
American Express
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American Express is an integrated payments company. They provide credit and charge cards to consumers, small businesses, mid-sized companies, and large corporations. Additionally, they offer products and insights to aid in business success. They are one of the largest financial services corporations in the world. As a global business, they cater to various customer groups through mobile and online applications, affiliate marketing, customer referral programs, third-party serve providers, business partners, direct mail, telephone, in-house sales, and direct response advertising. Their customers consist of consumers, travelers, businesses, merchants, and partners. With each customer, American Express works to amplify the power of every transaction. Their global headquarters is based in NYC, however, they operate in over 110 countries with 55 total office locations worldwide. They estimate around 60,000 colleagues are stationed around the world. American Express primarily engages in three operating segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. They function together through their Integrated Payments Platform. Their Integrated Payments Platform allows American Express to analyze information on Card Member spending and build analytical tools to underwrite risk, reduce fraud, and provide targeted marketing for merchants. Their card-issuing business offers a broad set of card products to a diverse consumer and commercial customer base. Their merchant-acquiring business builds and manages relationships with merchants that choose American Express cards. This includes signing new merchants to accept their cards and handling servicing for merchants. Lastly, their Card Network Business establishes and maintains relationships in 103 countries with third-party banks to extend the reach of their global network.