Elvis Mathew currently serves as a Merchant Relationship Executive at American Express since April 2024. Prior experience includes working as an Account Executive at Snoonu, where responsibilities involved building relationships with accounts and preparing business forecasts, and as a Customer Success Executive, focusing on customer satisfaction and efficient issue resolution. Previous roles include managing reservations at Hilton Doha The Pearl Residences and completing an F&B trainee program at The Landmark Mandarin Oriental in Hong Kong. Elvis began a career in human resources as an intern at PVS Builders and Developers. Educational qualifications include a Master of Science in International Hospitality Business from Glion Institute of Higher Education and a Bachelor of Business Administration from SRM IST Chennai.
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