Rashmi Vijayan

Rashmi Vijayan has over 25 years of experience in customer service and operations, primarily with American Express since June 2000, where positions have included Director of Customer Service Operations for Global Disputes and various service delivery leadership roles. Prior to American Express, Rashmi worked as a Customer Service Executive at Birla AT & T Communications P Ltd. and as an Operations Executive at ITC Hotels. Education includes a Bachelor of Arts degree from Delhi University and a Diploma in Hotel Management from the Institute of Hotel Management Lucknow, both obtained between 1993 and 1996.