Shirley X.

Shirley X. has extensive experience in strategy and operations within the financial services industry, particularly with American Express from April 2020 to March 2025, where roles included Vice President of Strategy and Operations (Global Client Group) and Director of Merchant Value Products & Marketing. In these positions, Shirley X. led initiatives to enhance Merchant Value propositions and bridge the gap between acquiring and issuing businesses in B2B and B2C sectors. Prior experience includes serving as Director of Enterprise Strategy at American Express, where strategic insights were provided to drive business outcomes, and holding leadership positions at the Management and Economics Students' Association at the University of Toronto Scarborough. Education includes a Bachelor of Business Administration from the University of Toronto Scarborough and further studies at The University of Hong Kong.