American Family Insurance
Jerome Reynolds is an accomplished executive with nearly 23 years of experience in the financial services and insurance sectors. Currently serving as the Enterprise Claim Operations Vice President and previously in various vice president roles at American Family Insurance, Jerome has specialized in claim technology and business process transformation. Prior experience includes significant leadership roles at IBM as Associate Partner, EY as Senior Manager, and Deloitte as Specialist Leader, focusing on technology systems integration. Jerome successfully led substantial claim transformation initiatives at QBE the Americas and CNA Insurance, contributing to the deployment of major claim systems like Guidewire ClaimCenter. Jerome holds a BS and BA in Computer Science from Midland University and a diploma from Luther High School South.
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