Juan L. Ortiz

Juan L. Ortiz currently serves as a Large Loss Adjuster at American Family Insurance, bringing extensive experience in the insurance and construction industries. Prior to this role, Ortiz was a Senior Adjuster at Sedgwick and held multiple positions at Farmers Insurance Group, including Special Field Claims Representative and backup supervisor. Additionally, Ortiz has experience as a Chief Marketing Officer and Lead Estimator at Gianna's Roofing & Remodeling, where responsibilities included training sales teams and managing project workflows. With a foundational background as a business owner at Rhino Vapors, and roles ranging from customer service representative to independent contractor in the insurance and roofing sectors, Ortiz combines strong technical skills with a focus on customer service. Educational qualifications include a Bachelor’s degree in History and Pre-Law from The University of Findlay and ongoing studies for a Master’s degree in Urban Planning, Design, and Development at Cleveland State University.