Zi Xie, MPH, currently serves as a Senior Product Researcher at American Family Insurance, focusing on enhancing the Omnichannel Insurance Purchase Experience through research-driven insights. Prior experience includes roles such as Service Design Researcher at CVS Health, where Zi transformed digital healthcare experiences, and Product Designer at The Ion Houston, leading innovation in multiple sectors. Additionally, Zi has a background as a Human Factors Engineer at Tarrant County Public Health, Lead Epidemiologist at Texas Department of State Health Services, and Epidemiologist at Minnesota Department of Health, contributing to significant public health initiatives including COVID-19 surveillance. Zi Xie's academic credentials include a Master of Public Health in Epidemiology from the University of Minnesota and a Bachelor of Science in Human Biology from the University of Montana.
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American Family Insurance
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Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. They inspire, protect and restore dreams through our insurance products, exceptional service from their agency owners and employees, community investment and creative partnerships to address societal challenges. American Family Insurance group is the nation’s 13th-largest property/casualty insurance group, ranking No. 232 on the Fortune 500 list.