Grcp Derrick D Kennedy

Derrick D Kennedy, GRCP, currently serves as the Director of Customer Advocacy at American First Finance, where responsibilities include overseeing compliance training for merchants and customer-facing staff. Prior experience includes roles at Highlands Residential Mortgage as a Loan Servicing Specialist, at Rausch Sturm as a Compliance Analyst focused on hardship audits, and at PennyMac Loan Services as a Research Administrator addressing borrower inquiries and compliance. Derrick has also held positions at Ocwen Financial Corporation, contributing to regulatory compliance tracking and process improvement, as well as serving as a Senior Quality Assurance Analyst at Homeward Residential, where Derrick developed initiatives to enhance quality and compliance. Derrick holds a Bachelor of Science in Business Administration and an Associate of Science in Communications from Lincoln University.