Chuck Kriss

Chuck Kriss, API, AINS, serves as the Director of Customer Experience at American Integrity Insurance Company since April 2017, overseeing customer service for over 275,000 customers through a network of more than 900 independent agents. Previous experience includes roles at Verizon Wireless, such as Sr. Manager for Customer Service, where leadership resulted in significant cost reductions and improved training outcomes. Prior positions also include management roles at Grand Wireless and AAA Northeast, where responsibilities ranged from regional sales management to fleet operations oversight. Chuck holds a Bachelor of Science in Management from Hodges University, earned between 2011 and 2015.