John Walsh

John Walsh brings over 20 years of P&C insurance operational, analytical and leadership experience in a variety of roles managing data analytics, customer experience, sales, agency support and quality & process management. At American Integrity, John is responsible for leading business intelligence, special projects and strategic partnerships across the organization.

Prior to joining American Integrity, John held the role of Director of Insurance Operations for Auto Club South Insurance Company and Auto Club Insurance Company of Florida at AAA for 5 years. There, he led initiatives resulting in significant improvements to company Net Promotor Score, agency satisfaction and policy retention. John also held a lead role in successfully introducing the AAA Car Care Plus business line into the Florida market in 2019 by leading the efforts in business analytics, quality and process development.

Prior to joining AAA, John worked at Progressive Insurance for over 15 years and held positions of increasing responsibility including a diverse range of insurance leadership and analytical roles where he consulted in large business initiatives to develop operational, sales and growth strategies.

John studied Business Management and Psychology at the University of South Florida and is a United States Marine Corps veteran of Operation Iraqi Freedom.