JoAnn Bridges is an experienced professional in training and knowledge management, currently serving as the Director of Learning and Knowledge Management at ECI Software Solutions since June 2014. Prior to this role, JoAnn spent 24 years at Sabre Inc., where achievements included leading a team of 15 training developers and technical writers, managing global customer training initiatives, and developing comprehensive training materials for over 100,000 travel agency customers. JoAnn has also held various positions at American Airlines, The CIT Group, and BarclaysAmerican, gaining skills in customer service, project management, and operations support. JoAnn's educational background includes courses at HDI, Tarrant County College, and West Texas A&M University.