Rachel M. is an experienced professional in customer service and product management, currently serving as the Packaging Category Manager and Director of Customer Experience at American Paper & Twine since March 2010, with a focus on operational policy implementation, team development, and customer education. Prior to this role, Rachel worked as a Product Specialist and Buyer at Wurzburg from February 2007 to March 2010, where responsibilities included cost reduction through vendor management and assisting account managers with solution selling. Rachel earned a Bachelor's Degree in Experimental Psychology from the University of Memphis between 1995 and 2001.
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American Paper & Twine, a Division of Imperial Dade
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American Paper & Twine, a division of Imperial Dade, has been a leading provider of business solutions in the Southeast since 1926. As one the largest independent distributors of packaging, janitorial, food service disposables and office products in the region, AP&T prides itself on being the "one-stop shop" for all of your business needs. Few suppliers offer the product depth and breadth of AP&T, and none are as committed to reducing costs for its customers. With over 600,000 sq. ft of warehousing, our own fleet of trucks and more than 300 customer-focused employees, AP&T prides itself on being an industry leader in wholesale distribution. With its corporate office in Nashville, TN, AP&T’s distribution network is supported with regional offices and distribution centers in Chattanooga, Memphis, and Knoxville, TN, as well as, Muscle Shoals, AL, Little Rock, AR, Atlanta, GA, and Tupelo, MS. Additionally, AP&T services the needs of national accounts through its membership in Network Services - a national buying and marketing group comprised of the leading Janitorial Supply/Paper distributors throughout the country. With Network Services, American Paper & Twine is able to offer its special brand of local service, nationwide.