Natalia Mikhailova

Natalia Mikhailova is a seasoned professional in customer service and operations with extensive experience in B2B environments. Currently serving as a Customer Service Sales Representative at RENOLIT since April 2018, Natalia is responsible for comprehensive customer support, order processing, and inventory management, with a key focus on improving customer satisfaction and operational processes through SAP and Salesforce. Prior roles include Team Assistant at Path Medical GmbH, Project Manager at 2RISE GmbH, Operations Manager at Viva srl, Operations Specialist at Northwind srl/purelab srl, Administrative Assistant at JSC RUSNANO, and Administrative Assistant at RAO UES of Russia. Natalia holds a Master's degree in Banking and a Bachelor's degree in Macroeconomics and Macroeconomic Policy from the State University – Higher School of Economics in Moscow.