Pooja Das

Pooja Das is an accomplished professional with extensive experience in customer experience management and operations within the e-commerce sector. Currently serving as a Customer Experience Manager at American Tall, Pooja previously held significant roles at Tata CLiQ, where responsibilities included overseeing a luxury portfolio and achieving substantial category growth. Pooja's career also includes impactful positions at Nykaa Fashion, where team leadership, analytics, and project management were key focus areas, as well as vendor relationship management at Shopsense Fynd and as an Executive Buyer at Naaptol Online Shopping Pvt. Ltd. Pooja holds a Master’s Degree in Retail Management from the London College of Fashion and a Bachelor of Design in Leather Design from the National Institute of Fashion Technology, complemented by solid foundational education in physics, chemistry, and mathematics.