Andrew Clifford

Andrew Clifford is an experienced professional with a diverse background in digital content creation, application support engineering, and operations management. As the owner and founder of Rocket Future, LLC, Andrew has developed expertise in producing high-quality content focused on spaceflight and rocketry. At American Well, Andrew has advanced through various roles, currently serving as Manager of Network Operations and Performance, where responsibilities include incident response, SLA management, and root cause analysis. Andrew's previous roles encompass leading application support engineering teams, managing client inquiries, and executing change management processes. Educationally, Andrew holds a Bachelor's Degree in Computers & Digital Forensics from Champlain College.