Bonsal Brooks

Bonsal Brooks has extensive experience in clinical program development and customer service management, currently serving as Manager of Clinical Programs Development and Oversight at Amwell since June 2018, with prior roles including Lead Clinical Strategy Manager, Clinical Programs Manager, and Provider Services Manager. Between July 2017 and February 2018, Bonsal was Head of Training at SpotHero, where responsibilities included integrating customer service departments following the acquisition of Parking Panda. Prior to that, Bonsal held the position of Director of Customer Experience and Community Manager at Parking Panda from June 2013 to August 2017, and began as a Marketing Intern in 2012. Bonsal holds a degree from Union College and completed secondary education at Gilman School.