Michelle Mercogliano

Michelle Mercogliano is an experienced professional in strategic account management and customer success within the healthcare sector, currently serving as Area Vice President at Amwell since August 2016. Prior roles at Amwell include Senior Director of Customer Success and Director of Population Health, showcasing a strong emphasis on client engagement and operational strategy. Previously, Michelle held management positions at Specialists On Call, where responsibilities included overseeing telemedicine services and developing training programs for hospitals. Additional experience includes leadership roles at Target, Nordstrom, and Abercrombie & Fitch, demonstrating a solid foundation in human resources and team management. Michelle holds a Bachelor of Science degree in Marketing/Fashion Merchandising from Johnson & Wales University, an MBA in Global Management, and a Graduate Certificate in Human Resource Management from the University of Phoenix.