Amaury Pedrosa Moura

Amaury Pedrosa Moura is an experienced professional in customer relations and account management, currently serving as an Analista de implantação at Mercos since November 2023. Previously, Amaury held the position of Account Relationship Manager at Americanas S.A. from July 2021 to April 2024. Prior experience includes working at Uber from January 2018 to July 2021, where responsibilities involved monitoring partner support and developing projects to enhance user and collaborator experiences. Additional roles include working as Especialista de atendimento at Uber and as a Customer Service Agent at Honda Brasil from 2014 to 2015. Early career experience includes a commercial capture role at Grupo Dadalto. Amaury holds a Bachelor's degree in Marketing from Universidade Vila Velha, completed in 2017.