Bruno Castro

Gerente Nacional De Customer Success at Americanas Delivery

Bruno Castro currently serves as Gerente Nacional de Customer Success at Clicksign, focusing on fostering a positive workplace, driving process improvements through data-driven insights, and enhancing customer satisfaction and retention. Previously, Bruno held positions including Gerente Nacional Comercial at Americanas S.A. and Gerente Nacional Comercial de Novos Negócios at Magazine Luiza, where responsibilities included managing sales pipelines and implementing growth strategies. Experience also includes roles at Rappi, iFood, and Bureau Veritas Brasil, with a strong background in sales management and customer success. Bruno holds a Mestrado Multidisciplinar em Desenvolvimento e Gestão Social from Universidade Federal da Bahia and multiple MBAs in Project Management and Business Management with a focus on Logistics.

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