Gabriel Fernandes

Gabriel Fernandes has extensive experience in commercial analysis and client relationships, currently serving as an Analista Comercial l at Americanas S.A. since April 2021, where responsibilities include managing key accounts that contribute significant revenue. Prior to this role, Gabriel worked as an Analista de Relacionamento at Kovi, focusing on enhancing customer experience and serving as a liaison between the company and clients. Additional experience includes working as a Key Account at Lexmark, responsible for managing the CA Itaú-Unibanco client, and holding a position in internal sales at B&A Boutique, where consultative sales and personalized service were emphasized. Gabriel started in the industry as an apprentice at Grupo ORSA, undergoing training in electrical maintenance. Educational qualifications include a Technologist degree in Human Resources Management from Universidade de Mogi das Cruzes, a Technical degree in Electronics from ETEC, and completion of an Industrial Apprenticeship course at Senai São Paulo.