Felicia Ramos

Felicia Ramos is an experienced communication and customer service professional currently serving as a Senior Communication Specialist at America's Credit Union since February 2022. Previous roles include Communications Specialist II at MISD and multiple positions at Credit Union of Texas, where responsibilities spanned employee management, procedural development, and enhancing customer experience. Felicia's background also includes roles as a Chiropractic Assistant, where patient care and office management were key. Educational credentials include a Diploma in Medical Billing and Coding from Remington College and a High School Diploma from North Mesquite High School.