Samreen Yaqoob

Samreen Yaqoob is an accomplished Senior Call Center Engineer at Americor since February 2023. Prior to this role, Samreen worked as a Call Center Engineer at Cecelia Health from July 2019 to July 2022, contributing to innovative diabetes and chronic disease management through technology and clinical coaching. Samreen's extensive experience at Altice USA, spanning from November 2005 to July 2019, included responsibilities as a Genesys Outbound Dialer Admin, where skills in managing inbound and outbound campaigns, optimizing dialer settings, and providing training to staff were honed.