Ericka Stephens

Ericka Stephens has extensive experience in training and healthcare administration, currently serving as Lead Trainer at Anthem, Inc. since May 2016, while also holding the position of Corporate Trainer at Amerigroup Corporation since August 2012. In these roles, Ericka is responsible for developing and delivering technical training programs across various departments, enhancing associates' technical skills. Prior experience includes serving as an Insurance Specialist at Xerox from September 2011 to August 2012, leading a team in the review and processing of hospital lab claims, and training on relevant systems. Ericka began a career as a Consulting Analyst at Mercer from October 2007 to June 2010. Educational credentials include an Associate's degree in Health/Health Care Administration/Management from Southern New Hampshire University (2016) and an Associate's degree in Health Services Administration from the University of Phoenix (2002).