Tonee G.

Tonee G. is a seasoned professional with extensive experience in customer experience management and operational readiness within the financial services industry. Currently serving as Customer Experience Manager at AmeriHome Mortgage Company, LLC since November 2020, Tonee G. advocates for customer satisfaction and ensures effective resolution of complaints across all business lines. Previous roles at JPMorgan Chase & Co. spanned nearly a decade, including positions such as Business Operations Analyst II and various management roles focused on mortgage loan defaults and operational processes. Tonee G. also possesses a solid educational background with a Bachelor of Science in Criminal Justice from The University of Toledo and a Master of Science in Forensic Accounting from Southern New Hampshire University, alongside additional certifications such as Scrum Master Boot Camp.