Massimo Lonetti currently serves as a Client Relationship Manager at Ameriprise Financial Services, LLC, where responsibilities include reviewing financial information with clients, monitoring loans, and providing technical support for online accounts while delivering exceptional customer service. Previously, Massimo held the position of Sales and Service Lead at Arc'teryx Equipment, where the focus was on leading new hire training, enhancing product knowledge, and improving selling and service techniques, aimed at fostering professional development and elevating the in-store guest experience in collaboration with store leadership and brand partners.
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