Tanya Kettinger is an experienced professional in digital strategy and customer experience, currently serving as Director of Digital Strategy and Experience at Ameriprise Financial Services, LLC. Prior to this role, Tanya held the position of Senior Manager of Experience Insights, Customer Experience Strategy & Design at Strategic Education, Inc. and has an extensive background at Ameriprise Financial Services, Inc., where positions included Senior Manager of Service Experience Strategy and Analytics, Manager of Service Experience Strategy & Analytics, and Senior Forecasting and Capacity Planning Analyst. Tanya earned a Bachelor of Science degree in Actuarial Science from the University of Minnesota Duluth between 2010 and 2012.
November, 2021 - present
February, 2018
March, 2017
July, 2015