Jari Mäkelä is an experienced executive in the digital banking and technology sectors, currently serving as Vice President and Head of the CoE Digital Channels at Nordea, focusing on enhancing operational efficiency through automation and data-driven insights. Previously, Jari held the role of Vice President of Quality Assurance for Digital Banking at Nordea, overseeing quality processes for mobile and web services. A background in leadership roles at Microsoft and Nokia includes responsibilities in software quality assurance and operations, where significant achievements include transforming QA practices using big data and launching innovative mobile solutions. Jari's academic credentials include a Master of Science in Telecommunication Technology from Tampere University of Technology.
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