Mary O'Keefe

Mary O'Keefe has extensive experience in customer service and inside sales, currently serving as an Inside Sales Representative at MOCON Inc. since December 2016. Prior roles include Senior Customer Service Representative at Twin City Fan Companies, Ltd. from August 2012 to 2016, and Senior CSR at Pentair New Brighton from March 2007 to March 2012, where responsibilities encompassed handling customer inquiries, resolving complaints, and managing freight claims. Mary began their career at Farmers Pride Foods as a Customer Service and Office Manager, where significant contributions included conflict resolution, performance management, and process streamlining. Educational qualifications include classes in General Studies and training in ISO auditing from Century College.