Rubén Merino Pérez

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in the design, development, testing, and implementation of complex CRM Dynamics services using Azure DevOps, SQL, and PowerBI. Previous experience includes an internship at Valyant AI, where Ru B. focused on system testing and data visualization for conversational AI projects, and served as an ecommerce Business Analyst for the Academic Experimental Project - PetsGlory, creating analysis reports and facilitating client interactions. Additionally, Ru B. volunteered as External Communications Manager for Project Management Without Borders, overseeing marketing strategies, and worked as a Business Analyst at Pactic Media Concepts Pvt Ltd, where impactful data visualizations contributed to significant lead generation and revenue growth. Ru B. holds a Master’s degree in Management Information Systems with a focus on Business and Technology Innovation from the University of Colorado Denver.