Julian Oxborough

Julian Oxborough has extensive experience in the travel and customer solutions industry, currently serving as Vice President of Global Implementation at American Express Global Business Travel since May 2006. In this role, Julian leads a team of over 100 professionals, focusing on enhancing customer experiences through digitization and optimized onboarding processes for more than 1,000 customers annually. Prior to this position, Julian held various leadership roles, including Director Solution Consulting in APAC and Director Service Delivery Solutions, where responsibilities included developing customer-centric solutions and managing service delivery networks. Julian's career began at American Express in October 2003 as Manager Assistant to the VP of Operations & Client Management, overseeing regional operations and financial management. Julian holds a BA in Public Policy & Management from Robert Gordon University.