Ursula Evans

Ursula Evans is a seasoned professional with extensive experience in strategic relationship management, sales, and account management within the travel and hospitality industries. Currently serving as Sr. Manager of Strategic Relationship Management at American Express Global Business Travel since November 2014, Ursula has achieved significant results, including saving the company $47M and boosting program adoption from 42% to 96% in just six months. With a history of optimizing business processes and implementing strategic initiatives that result in considerable revenue savings, Ursula has previously held roles at Uber, Crescent Hotels & Resorts, and Starwood Hotels, demonstrating a consistent track record of enhancing revenue, maximizing partner retention, and driving customer satisfaction across various high-profile brands. Ursula holds a Bachelor’s degree in Journalism and Spanish from Shippensburg University of Pennsylvania.