Amanda Kiley

Amanda Kiley is a seasoned professional with a strong background in business analysis and customer service, currently serving as a Senior Associate Business Analyst at Amica Insurance since November 2013. Amanda's expertise includes researching, analyzing, and recommending improvements to business processes to enhance organizational performance, as well as developing and implementing new products for the company. Prior experience at Amica encompasses roles as an Associate Business Analyst, Business Process Specialist, Senior Account Representative, and Account Representative, showcasing a consistent track record of performance improvement and client education. Amanda also held the position of Assistant Store Manager at Eastern Mountain Sports and worked as a Shift Supervisor at Starbucks. Educational qualifications include a Master of Science in Curriculum and Instruction and a Bachelor of Arts in Elementary Education from Western Governors University, along with an Associate's degree from the Community College of Rhode Island.